Terms & Conditions

Top Medical Billing Management Company

At Zenexa, protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, website, or communicate with us. We are committed to maintaining the confidentiality and security of all personal and health-related data in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information:

Personal Information

Name, contact details (email, phone number)
Company or medical practice information
Job title or professional credentials

Protected Health Information (PHI)

Patient names, insurance details, diagnosis codes, treatment information, etc.
Collected only for billing and related healthcare administrative purposes.

Website Usage Data

IP address, browser type, operating system
Pages visited and time spent on the site
Collected via cookies and analytics tools

How We Use Your Information

We use the collected information to:

Provide medical billing and revenue cycle management services
Submit and manage insurance claims on your behalf
Communicate with clients regarding billing and account issues
Comply with legal and regulatory obligations
Improve our services and website functionality

How We Protect Your Information

Zenexa implements industry-standard safeguards to protect your data:

HIPAA-compliant data handling
Secure cloud-based platforms and encrypted databases
Role-based access control for employees
Regular audits and security monitoring

Sharing Your Information

We do not sell your information. We may share it only under the following circumstances:

With authorized third-party service providers (e.g., clearinghouses, payers) solely for billing purposes
As required by law or government authorities
With your express permission or as part of a signed service agreement

HIPAA Compliance

Zenexa fully complies with HIPAA regulations. We:

Sign Business Associate Agreements (BAAs) with covered entities (our clients)
Maintain administrative, physical, and technical safeguards
Provide staff training on data privacy and security practices

Data Retention

We retain information only as long as necessary to fulfill the purpose for which it was collected or as required by law. When no longer needed, data is securely deleted or anonymized.

Your Rights

You may have the right to:

Access, correct, or delete your personal data
Request a copy of your information
Withdraw consent for non-essential data use

Requests can be sent to info@zenexaglobal.com

Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience. You can manage cookie settings via your browser.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: